Returns & Exchanges
We want you to love your Archies Footwear, which is why we offer a 60-day comfort guarantee and hassle-free returns on all orders. Whether you need a different size or a full refund, our goal is to ensure your feet stay comfortable and supported.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unworn footwear in its original packaging. Ensure all tags are attached and the product is securely packed to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location. Once we receive and inspect your return, we will process your refund or ship your new pair within 3-5 business days.